Apk28 Privacy Policy

1 Introduction

Apk28 is one of Bangladesh's most trusted online gaming platforms. We believe privacy is a fundamental right for every user. This policy clearly explains what data we collect, how it is used, and how it is kept secure.

By creating an account or using any service on apk28, you agree to this privacy policy. We recommend reading it carefully, as it protects both your interests and ours.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international GDPR standards. Contact our support team for any questions about our privacy policy.

2 What information we collect

Apk28 only collects information that is genuinely necessary to provide our services. We never gather unnecessary data or share your personal information with third parties without your consent.

Registration & Identity Information

• Full name and date of birth (for age verification)
• Mobile number (for verification and communication purposes)
• Email address (if applicable)
• National ID or passport number (for enhanced verification)

Financial information

• Mobile Banking / Nagad / Rocket number (for transactions)
• Deposit & withdrawal history
• Transaction amount and timestamp

Technical Information

• IP address & device information
• Browser type and operating system
• Login time and session data
• Game history & activity logs

3 How Your Information Is Used

Apk28 uses the data it collects solely for the purposes listed below. Your information is never sold to advertisers or shared with unrelated third parties.

• Account creation & management — to complete your registration and manage your profile.
• Identity verification — to complete age verification and the KYC process, as required by law.
• Financial transactions — to accurately process deposits and withdrawals.
• Customer support — for issue resolution and handling complaints.
• Security verification — to prevent fraud and detect suspicious activity.
• Relevant offers — to send game recommendations and bonus offers based on your preferences.
• Legal compliance — to meet the requirements of regulatory authorities.

4 Data Sharing & Third Parties

Apk28 never sells your personal information. In limited circumstances, necessary data may be shared with trusted third parties.

• Payment Providers: Mobile Banking, Nagad, Rocket — information required solely for processing transactions.
• Game providers: Information required to verify game outcomes and deliver services.
• Legal authorities: Relevant information in response to a court order or legal obligation.
• Security Partners: To prevent fraud and ensure cybersecurity.

5 Cookies & Tracking

Apk28's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality and your overall experience.

Cookie types

• Essential cookies: To maintain and secure your login session — these cannot be disabled.
• Functional cookies: To remember your language and preference settings.
• Analytics Cookies: To analyze gaming patterns and improve the user experience.

You can delete or disable cookies from your browser settings at any time. However, disabling certain cookies may affect the availability of some site features.

6 Data Protection Measures

Apk28 uses industry-leading technology to protect your data. Our security measures are regularly audited by independent third-party experts.

• 256-bit SSL encryption — all data transmissions are fully encrypted.
• Two-factor authentication (2FA) — an extra layer of security for your account.
• Firewall and intrusion detection system — server-level protection.
• Regular security audits — third-party testing conducted at least twice a year.
• Employee training — all staff are trained in data protection practices.
• Data minimization — only necessary data is collected and retained.

7 Your rights

As an apk28 user, you have important rights over your own data. Contact our support team at any time to exercise these rights.

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Unless legally required, you may request that your data be deleted after account closure.
• Right to Restrict Processing: You may object to the processing of your data under certain circumstances.
• Right to Data Portability: You may request your data in a structured format.

8 Child Protection

Apk28 strictly does not collect data from or provide services to anyone under 18. Age is verified at registration, and additional ID may be requested in suspicious cases.

Any account identified as belonging to a minor is immediately suspended and the associated data is securely deleted. If a parent or guardian suspects their child is using apk28, please contact support immediately.

9 Data Retention Period

Apk28 does not retain your data longer than necessary. Each category of information has a defined retention period based on legal obligations and operational requirements.

• Active account data is retained for as long as the account remains open.
• Identity and financial data are retained for up to 5–7 years after account closure.
• Technical logs and session data are automatically deleted after 30–90 days.
• Once the retention period expires, data is securely deleted in a way that cannot be recovered.

10 Policy Changes

Apk28 may update this privacy policy at any time. For significant changes, we will notify you in advance via your registered mobile number or email, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of apk28 after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page periodically to stay informed. Our support team is always available to help with any questions or concerns.